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Communicating and Influencing - For Managers and Team Leaders...

Certificate ID: 
744515
Authentication Code: 
f0207
Certified Person Name: 
Tomasz Kwapiszewski
Certified Person Email: 
tomasz.kwapiszewski@lkqeurope.com
Trainer Name: 
Mateusz Pawłowski
Duration Days: 
2
Duration Hours: 
14
Course Name: 
Communicating and Influencing - For Managers and Team Leaders
Course Date: 
23 November 2023 09:00 to 24 November 2023 16:00
Course Outline: 

This course is almost identical to the Team Members’ course (see separate outline) but with these changes:

  • There is an addition module entitled: Leadership v Management which covers:
    • The similarities and differences between Leadership and Management. What makes a Great Leader; what makes a Great Manager?
    • Management Styles
  • There is an additional module entitled: Delivering Change which covers:
    • Why Change does / does not work
    • Change Principles
    • Resistance to Change – and why, occasionally, resistance to change is beneficial
Certificate Sent: 
Certificate Sent
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