Salesforce for Administrators Certificate for MIHAI POPESCU
Certificate ID:
766991
Authentication Code:
3f361
Certified Person Name:
MIHAI POPESCU
Trainer Name:
Walter Shelver
Duration Days:
3
Duration Hours:
14
Course Name:
Salesforce for Administrators
Course Date:
2024-06-03 10:00 to 2024-06-10 15:00
Course Outline:
Configuration and Setup
Assign Company Settings
Configure and Manage Users
Adjust Security Controls
Object Manager and Lightning App Builder
Recognize Object Architecture and Relationships
Customize the App
Sales, Marketing, Service, and Support Applications
Conduct Campaign Management
Assess Sales Productivity
Automate Case Management
Productivity and Collaboration
Describe Productivity and Collaboration Tools
Data and Analytics Management
Harness Data Management Tools
Build Reports and Dashboards
Workflow and Process Automation
Define Workflow
Understand Salesforce Flow
Follow Approval Processes