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Introduction

• How SRE marries traditional IT and software development.
• The need for automation and observability
• The role of a software engineers vs system administrators.
• Site Reliability Engineers vs DevOps engineers.

Overview of an IT System

• System architecture, on-premise and in the cloud.

Overview of SRE Principles and Practices

• Infrastructure as a Code.
• The role of containerization and orchestration (Docker, Kubernetes, etc.)
• Continuous Integration, Continuous Deployment and Continuous Delivery.
• Observability.

Evaluating an IT System

• Taking stock of the team and organizational resources.
• Maping out the systems and processes.
• Estimating the potential impact of SRE.
• The role the software engineering team.
• The role of the operational team.
• The role of management.

Maintaining the Reliability of a System

• Describing and measuring the desired reliability of a service.
• Understanding Service Level Objectives (SLOs)
• Understanding Service Level Indicators (SLIs) and Service Level Agreements (SLAs).
• Working with Error Budgets.
• Developing an SLO.

Optimizing System Administration

• Setting up a development environment
• Evaluating SRE tools
• Prioritizing tasks for automation.
• Writing software.

Deploying "Infrastructure as Code"

• Testing and iterating code
• Making a system anti-fragile
• Learning from failure

Monitoring a System

• Observing system performance.
• SRE tools and techniques.

The Future of SRE

Summary and Conclusion