Certificate for Anna Uchnast

The importance of the appraisal interview in the process of human resource management.

Periodic and ongoing evaluation.

Advantages of using a formalized appraisal interview.

Preparation for the appraisal interview.

• How to inform about an appraisal interview
• Collecting information and arguments
• Recognition of employees' needs
• Purpose of the appraisal interview
• Scheduling an appraisal interview
• Structure

How to conduct an effective appraisal interview

• causes of evaluation errors
• how to limit subjectivity in evaluation
• appraisal interview styles
• providing and receiving feedback
• formulating constructive criticism and praise
• setting goals and creating development plans
• having a conversation with a "difficult" employee.

Effective communication during the evaluation interview.

Building a map of competences based on an appraisal interview.

Employee development planning.

Manager actions between periodic appraisal interviews.

• Arrangement after the interview
• Conclusions for the future
• Conversation evaluation
• Consistent enforcement of the terms of the conversation