Komunikacja w zespole Certificate for Piotr Romanow
Certificate ID:
719095
Authentication Code:
69cc9
Certified Person Name:
Piotr Romanow
Trainer Name:
Ewa Olszak-Dyk
Duration Days:
1
Duration Hours:
8
Course Name:
Komunikacja w zespole
Course Date:
18 May 2023 09:00 to 16:00
Venue:
Piechowice
Course Outline:
Openness to others: 5 generations on the consumer market, 4 generations on the labor market
- Openness to others - five generations on the market: Generation Z, Generation Y, Generation X, Baby Boomers Generation, Traditionalist Generation.
- What generation do I represent?
- Characteristics of 4 generations functioning on the labor market: Z, Y, X and Baby Boomers
Generational differences among employees:
- Defining and managing the employee's development potential, taking into account the specific needs and life opportunities resulting from age - key competences
- Techniques and skills in motivating and managing employees of different ages.
Age management - how have we prepared ourselves to welcome the youngest Y and Z generations?
- what is an employee of generations Y and Z?
- what motivates an employee from the Y and Z generations?
- how to communicate with an employee from generations Y and Z?
- how to manage an employee from generations Y and Z?
X,Y,Z communication
- How to design appropriate communication for generations X,Y,Z
- Why do I need to customize my message?
- Common communication tools - Feedback
- How to communicate to motivate generations?
- Open communication - authority in communication
- Communication in business cooperation development
XYZ management and motivation
- Setting goals and accomplishing tasks
- Team management, coordination of activities, project management - intergenerational cooperation
- What motivates each generation? - the key to the generation
- How to design cooperation?
- How to complement each other in business?
- How to effectively divide tasks in a team - a table of competencies
- How to build natural authority and self-esteem in XYZ?
- Is Generation Z difficult to manage and what really motivates them?
- Will we be short of workers soon?
- XYZ recruitment what each generation cares about
- Difficult XYZ situations - assertiveness in communication
Conflict management - difficult situations between generations
- How to anticipate conflicts at work?
- Levels of communication - attitudes of the interlocutor (boss, employee, supplier, recipient)
- How to talk to an employee, supervisor, etc.?
- Empathy in communication
- What do different generations expect from me in communication?
- How to reduce stress through transparency of communication?