Certificate Authentication

Introduction to Quality Management

• Overview of SAP Quality Management (QM)
• Understanding the processes and available solutions

Understanding Quality Management

• Using QM in logistics supply chain and company processes
• Using QM in procurement
• Using QM in production
• Using QM in sales and distribution

Quality Planning

• Understanding the features of quality planning
• Handling basic data and specific data
• Inspection planning
• Failure mode
• Understanding effects analysis and control plan

Quality Inspection and Control

• Overview of quality control
• Understanding quality level control charts
• Creating an inspection lot
• Completing an inspection lot

Quality Certificates

• Using basic SAP script
• Introduction to quality certificates
• Using condition techniques and forms for quality certificates
• Creating and defining certificates
• Manually dispatching certificates
• Certificate profile and profile characteristics

Quality Notification

• Introduction to quality notification
• Creating and processing quality notifications
• Quality notifications document flow
• Complaints and items/defects
• Managing the status of tasks
• Selecting and evaluating quality notifications
• Assigning and changing users' status
• Processing return deliveries
• Understanding functions in delivery return processing
• Quality notifications on the internet

Managing Test Equipment

• Creating a task list with QM data
• Displaying logs and notification timeline
• Managing items and tasks
• Creating test equipment
• Measuring points and maintenance plan

Logistic Controls

• Introduction to logistic controls
• Source inspections
• Quality assurance agreement
• Processing manufacture part number in QM

QM in Production and Sales Distribution (SD)

• Planning and implementing inspection
• Transferring inspection result
• Reassigning partial lots
• Effect of delivery processing

QM Basic Functions and Interfaces

• Creating and maintaining orders
• Copying and deleting orders and assignments
• Creating and using worklists
• Triggering source and recurring inspections
• Recording results
• Creating job variant
• Changing inspection lot
• QM interface types
• Logical locking
• Using a statistical data interface
• Understanding application data structure

QM in Procurement

• Procurement QM requirements
• Defining delivery block
• Defining QM systems

Stability Study

• Process flow of stability study
• Stability study objectives

Summary and Next Steps