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Introduction to management 

Having leadership skills in modern management

Leading a team of workers

• management styles
• selection of effective management style to team development phases
• perfect picture manager. Analysis of their own style of leadership
• analysis of the strengths and weaknesses of his own personality in his capacity as the leader of the team, the designation of development potentials
• characteristics of effective teams
• coordination of activities to achieve the set goals

Communication in organizations

• basis of verbal and nonverbal communication
• individual styles of communication
• communication barriers
• questioning techniques
• art of active listening
• constructive criticism
• giving feedback
• solving difficult situations during a call
• communication networks
• information flow models and their optimization

Selected techniques of conflict resolution in a team of employees

• the nature and types of conflict
• the main sources of conflict
• behavioral style at mastering conflict, appropriate behavior in the dispute
• assertive and development use conflicts in the work of the team
• strategies used in conflict situations
• conflict management
• main methods of conflict resolution
• Working with emotions in conflict
• barriers to communication and conflict resolution. Verbal and non-verbal

Motivating the team management

• being motivated
• what motivates people in the organization
• types of motivation
• principles of economic incentives
• principle motivation intangible resources
• psychological principles to motivate
• feedback and evaluation
• the importance of language in motivation

Ability to manage time effectively its use

• time management matrix
• to control their own time and dealing with thieves of time
• time planning techniques
• delegation of authority and delegation

Coaching

• what it is and how to use it
• individual participants gig
• in-depth feedback.

Summary of training